Conditions


Any purchase of our products will be governed by these terms to the exclusion of any other terms.

It is your responsibility to ensure that you hold any relevant qualifications from a recognised organisation before purchase any medical equipment.

Prices / Delivery
All products are subject to availability. All orders are subject to acceptance by us. Our prices are End - User - Prices. Because of §19 UStG, we do not charge end user taxes. All prices in our catalogues or website are subject to change without prior notice to reflect any increase in the cost to us. Charge for handling and shippment are extra. For Cash on Delivery there is an add. fee of 4,50 EUR whitin Germany. Delivery is possible within Germany and to all other EU countries. Other countries on request.
Shipment is from Hallbergmoos. If the items are in stocks, we will ship whitin 2-4 workdays (Cash on Delivery and PayPal) or when the money is transferred to the given bank account (moneyorder). There is no add. costs for partial shipment. Any delivery date given by us will be an estimate only. We shall not be liable for delays caused by matters outside our control. Delivery is not possible to post-office boxes or poste restante. Risk of damage to or loss of the product shall pass to you at the point at which they are delivered.

Buying and Cancellation
You may cancel your order and return the products to us and receive a refund at any time up to one month after your have noticed this document. To cancel or return all or part of an order you have to get in contact to us within this time. Items which were ordered, produced or mounted by specific requests of customers can not be returned.

Returns
Be so kind and write down the reason. Return this products in its original packing (if avail.) to:

Tier-Therapie-Zentrum
Im Jaegerfeld 4
D-85399 Hallbergmoos
Germany

Please use only the cheapest and insured way. It will takes some days to transfer your money to your given bank account. Your money will return, if you canceled your order within one month, and we got the products "as new". If a product is not new or used we are able to downward the price. Shipping charges will also returned if the price for this product(s) is over 40 €. Cash onDelivery fees will not be returned.

Warranty
If any product that is purchased does not turn out to be the correct size for you then we will exchange it for the correct size provided that the product has not been used in any way and is returned to us in its original packing "as new". If there is a defect in any of the products then we will exchange it for an identical replacement free of charge provided that the product is returned to us in its original packaging and the fault is notified to us. If we are not able to correct its faulty within an appropiate time, you can cancel your order or you can get an discount for this product.

Hallbergmoos, 10.01.2011